Privacy Policy

We may collect personal information that you voluntarily provide, including but not limited to:

• Full name
• Email address
• Phone number
• Information submitted through contact or quote request forms
• Any additional details you choose to share when contacting us

We may also automatically collect limited technical information such as IP address, browser type, and pages visited to help improve our website experience.

We use your information to:

• Respond to inquiries and requests
• Provide insurance information, quotes, and services
• Communicate regarding your account or coverage
• Improve our website, services, and customer experience
• Comply with legal and regulatory requirements

We do not sell or rent your personal information.

By providing your phone number and opting in through our website, you agree to receive text messages from Melissa Evans Insurance Group related to your inquiry, quotes, account updates, or services.

SMS Opt-In Process: Users opt in by submitting their information through our website forms and voluntarily providing their phone number, along with affirmatively selecting a checkbox indicating consent to receive SMS communications. Consent is not required as a condition of purchase.

Message Frequency: Message frequency may vary depending on your interaction with us, your inquiries, and the services requested.

Message and data rates may apply.

You may opt out at any time by replying STOP. For assistance, reply HELP.

Carrier Disclaimer: Carriers are not liable for delayed or undelivered messages.

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.

We take reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, misuse, or disclosure. While no method of transmission is 100% secure, we strive to use commercially acceptable means to protect your data.

We may share your information only when necessary to:

• Provide requested services
• Work with trusted partners or service providers involved in delivering insurance-related services
• Comply with legal obligations or regulatory requirements

All third parties are expected to safeguard your information appropriately.

Our website may use cookies or similar technologies to enhance functionality and analyze website traffic. You may adjust your browser settings to refuse cookies; however, some features of the site may not function properly.

You have the right to request access to, correction of, or deletion of your personal information, subject to applicable laws. To make a request, please contact us using the information below.

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies separately.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

This website and our services are intended for individuals who are 18 years of age or older. By using this website and providing your information, you confirm that you are at least 18 years old.